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Equal opportunity is about good employment practices and efficient use of our most valuable asset, our employees. All employees have personal responsibility for the implementation of the policy. Any instance of doubt about the application of the policy, or other questions, should be addressed to HR department, as should any requests for training.

The policy applies to recruitment and promotion, training and development, conditions of work, pay and benefits and to every other aspect of employment. The policy also applies equally to the treatment of our customers / clients. Employees involved in recruitment in particular should request training if they have any doubt about the application of this policy.

The Company will not discriminate, either directly or indirectly, on grounds of a protected characteristic*

The Company will not discriminate, either directly or indirectly, against people because they are perceived to have, or are associated with somebody who has, a protected characteristic.

Employees should note that the imposition of a condition or requirement which means that a person or group of people is likely to be adversely affected because of their protected characteristic will also be unlawful.

Any employee who believes that he/she is suffering harassment (including from a third party) on the grounds of age, disability, gender reassignment, race, religion or belief, sex or sexual orientation should report the matter to their line manager / regional management / HR department so that appropriate measures can be taken.

Employees who are disabled or become disabled in the course of their employment should inform the Company and may also wish to advise the Company of any reasonable adjustments to their employment or working conditions which they consider to be necessary or which they consider would assist them in the performance of their duties. Careful consideration will be given to any proposals of this nature and, where reasonable and reasonably practicable such adjustments will be made.

Any employee may use the grievance procedure to complain about discriminatory conduct. The Company is concerned to ensure that staff feel able to raise such grievances and no individual will be penalised for raising such a grievance.

Any employee who acts in contravention of this policy will be subject to the Company’s disciplinary procedure.

* Protected characteristics are:-

  • Age
  • Disability
  • Gender Reassignment
  • Marriage and Civil Partnership
  • Pregnancy and Maternity
  • Race
  • Religion or Belief
  • Sex
  • Sexual Orientation